ITECHCARE COMPUTERS
On-site Solutions & Services Provider
http://www.itechcare.com.my
  
Suite: 33-01, 33rd Floor,
Menara Keck Seng,
203, Jalan Bukit Bintang,
55100 Kuala Lumpur.
03-2116 5842
News Flash
Itechcare Appointed Its Second Area Licensees in Singapore
6 Dec 2007   more »
Itechcare Expand to Batu Pahat/Johor
28 Nov 2007   more »
Lucky Winner Announcement for June 2007
15 July 2007   more »
List all news
SME Solutions
SMS Business Productivity Tools
Automating business processes using SMS technology to reduce costs, improve customer service and increase profitability.
Have you considered using SMS as a business tool for your company?

For us, SMS is NOT just a text messaging service from one mobile to another. This communication tool will continue to grow in usage and evolve in functionality. Our experience with various SMS projects can help your company use this powerful communication tool for automating business processes to reduce costs, improve customer service and increase profitability.

We have here a range of business productivity solutions using SMS technology for you.
Applications:
evo-Wireless Suite is a hosted solution with a range of business applications. More >>
TextGate-NP Corporate SMS Server features enterprise network SMS send and receive. More >>
BT-Service SMS Service Escalation automates customer service and support processes. More >>
Hosted SMS Gateway Service for SMS information-on-demand. More >>
MS Alarm System for monitoring mission critical equipments. More >>
 
   
As part of our effort to promote SMS technology, we are making available the brochures for the various Business Productivity Solutions available only by SMS. Please use the SMS codes provided to have our brochure sent to you by email.

Privacy and Anti-Spam Policy
Malaysian laws and the policies of Malaysian Communications and Multimedia Commission (MCMC) shall apply at all times. We maintain Confidentiality and Privacy of Customers and we will not Spam your hand-phone or distribute your information to anyone else.
 
Applications
evo-Wireless Suite is a hosted solution with a range of applications.

evo-Documents is an automated document delivery service. Using SMS message, evo-Document helps you deliver your soft copy documents via email to your customers.
evo-Voucher allows you to provide virtual discount vouchers, downloadable via a simple SMS.
evo-ContactMe is a SMS mailbox that works around the clock to capture SMS messages to your business without keeping you awake 24 hours!
evo-Broadcast is an instantaneous, targeted and dynamic channel to reach your customers. SMS is far more efficient than making phone calls, and far more effective than emails!
evo-CRM is a customer relationship management module that helps you categorize your customers base for SMS marketing.
evo-RSVP is an SMS Reservation channel that is used for capturing reservation request via the convenient SMS technology.
evo-Support is an SMS tool that allows your customers to send their support request to you via SMS. Each request is tagged with unique tracking number as reference for further action.

For more information on evo-Wireless Suite send : eDOC ITC E22 < your email > to 36322
(RM 0.30 charge for each successful SMS.)
 
TextGate-NP Corporate SMS Server

The TextGate-NP server provides a host of useful SMS send and receive features to all staff across your enterprise network.

TextGate-NP comes standard with web base access for remote users to utilize all the SMS functionalities.

Complete with useful features such as auto-response, auto-signature, username auto-insert, immediate and schedule SMS, system and personal phonebook, and etc.


For more information on TextGate-NP send : eDOC ITC TGate < your email > to 36322
(RM 0.30 charge for each successful SMS.)
 
BT-Service SMS Service Escalation

No need to wait till the next day for your service reps to file their updates. No more calling on hand-phones to track their progress. BT-Service is a service escalation platform that automates customer service and support processes by escalating and mobilizing field service and support team to achieve the highest service level, or to fulfill service level agreement ( SLA ) with your customers.


For more information on BT-Service send : eDOC ITC BTService < your email > to 36322
(RM 0.30 charge for each successful SMS.)
 
Hosted SMS Gateway Service

CP-Client provide the ability for you to create a new revenue stream with SMS services such as SMS contest, SMS voting/polling, SMS information-on-demand, and so on.
CP-Client provides fast integration to your business application and flexibility in implementing new services. It uses text based API for reliability without complicated handshake and heartbeat protocols.

For more information on CP-Client send : eDOC ITC CPC < your email > to 36322
(RM 0.30 charge for each successful SMS.)
 
SMS Alarm System

ATG SMS Alarmer is an SMS alert gateway that delivers system alarm messages in the event that an equipment error of problem is about to or has affected your business process.
Using ATG, you can monitor mission critical equipments like Application Servers, PABX, UPS system, and even the AC power in your equipment room.
We have a range of plug-in programs in our portfolio for monitoring of various equipment types, and will continue to add on more plug-in from time to time.

For more information on ATG send : eDOC ITC ATG < your email > to 36322
(RM 0.30 charge for each successful SMS.)
 
How to send SMS


(RM 0.30 charge for each SMS reply.)

 
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Itechcare Network in Singapore:
Singapore  
(Tel)
(Fax)
Central/CBD 65-6241 9544 65-6389 3988
West/Jurong 65-6245 7988 65-6836 0284
 
Itechcare Network in Malaysia:
Klang Valley  
(Tel)
(Fax)
KL/Plaza Low Yat 03-2146 2929 03-2146 2379
KL/Kuchai Lama 03-7987 1951 03-7980 4157
KL/Bangsar 03-2288 1313 03-2284 4515
PJ/Damansara 03-6277 1280 03-7727 1686
Selangor/Klang 03-3323 7645 03-3324 8415
Selangor/Shah Alam 03-5192 2571 03-5192 7735
     
Peninsular
(Tel)
(Fax)
Kedah/Alor Star 04-777 2669 04-777 2668
Kedah/Sg Petani 04-422 9299 04-422 1299
Penang 04-643 6073 04-647 2040
Perak/Ipoh 05-292 3159 05-292 3159
Melaka/Bkt Rambai 06-334 0396 06-334 0396
Johor/Batu Pahat 07-434 6822 07-433 7822
Kelantan 09-747 9788   09-747 2198
Terengganu 09-631 1823 09-631 1824
Pahang 09-548 3178 09-548 3175
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